Terms and Conditions

Welcome to urbanshelfsupply.com. By accessing and using this website, you agree to abide by the following Terms of Service. If you do not agree to these terms, please stop using this website.

1. Website Use

You can use this website to browse products, learn about related information, submit orders, and contact us.

You agree to comply with applicable laws and regulations when using this website and shall not engage in any fraudulent, illegal, unauthorized, or potentially detrimental activities to the normal operation of the website.

2. Product Information

We strive to ensure that product descriptions, images, specifications, and other information on the website are accurate, complete, and timely.

However, due to factors such as display devices, production batches, or product updates, the actual product’s color, appearance, or details may reasonably differ from those shown on the website.

We reserve the right to correct any errors in product information as necessary.

3. Orders and Payment

When you submit an order, you acknowledge that the order information provided is accurate and valid.

All products on this website are for one-time purchases.

After order submission, we may accept, refuse, or cancel the order based on product availability, payment status, information accuracy, or other reasonable reasons.

Order payments will be processed through the payment methods provided on the website. We may use third-party payment service providers to process payment information, which will be processed in accordance with the applicable payment service provider’s privacy policy.

4. Prices and Taxes

Product prices on the website are subject to change without notice.

Applicable taxes, shipping fees, or other related charges may be calculated based on your order information and shipping address and will be displayed during checkout.

5. Shipping

We will arrange product delivery according to the shipping policy and order information published on the website.

Delivery time may be affected by order processing, logistics and transportation, weather, holidays, carrier delays, or other factors beyond our reasonable control.

Please refer to the shipping information or shipping policy on the website for specific shipping rules.

6. Returns and Refunds

Returns and refunds will be processed in accordance with the return and refund policy published on the website.

Before submitting a return request, please review the return conditions, application period, and refund methods in the relevant policy.

7. Intellectual Property

The text, images, designs, graphics, page layouts, logos, and other content on this website are protected by applicable intellectual property laws, unless otherwise stated.

You may not copy, modify, reproduce, distribute, sell, or otherwise use the content of this website without authorization.

8. User-Submitted Information

If you submit comments, feedback, inquiries, or other content through this website, you should ensure that the information you submit does not infringe upon the legal rights of any third party.

You may not submit illegal, fraudulent, privacy-infringing, intellectual property-infringing, or other inappropriate content.

9. Third-Party Services and Links

This website may use third-party services or contain links to third-party websites.

Third-party services operate in accordance with their own terms and policies. We are not responsible for the content, availability, or operation of third-party websites or services.

10. Disclaimer and Limitation of Liability

To the maximum extent permitted by law, this website and its related services are provided “as is” and “as available.”

We do not guarantee that the website will always be uninterrupted, error-free, or always available.

To the extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from or in connection with the use of or inability to use this website, products, or related services, exceeding the scope required by applicable law.

11. Terms of Service Changes

We may update these Terms of Service as needed for business operations, service changes, or legal requirements.